Frequently Asked Questions

Find answers to the most common questions about using Armox.

Account & Billing

How do I sign up?

Visit armox.ai, click "Get Started," and create an account with email or Google sign-in. You'll receive 500 free credits to start.

How do credits work?

Credits are the currency for AI generation. Different models and outputs cost different amounts:

• Images: 20-600 credits
• Videos: 60-4,000 credits
• Audio: 8-200 credits

See Understanding Credits for full details.

How do I get more credits?

You can purchase credits through your account settings or subscribe to a plan that includes monthly credits.

Do credits expire?

Check your account settings for credit expiration policies. Subscription credits may have different rules than purchased credits.

Generation & Quality

Why doesn't my image match my prompt?

Common reasons:

• Prompt is too vague — be more specific
• Conflicting instructions — remove contradictions
• Wrong model — try a different model
• Need more guidance — increase guidance scale

See Common Mistakes for solutions.

How do I get higher quality images?

• Use premium models (Flux 2 Pro, Nano Banana Pro)
• Write detailed, specific prompts
• Use the Upscaler for final images
• Include quality keywords ("professional," "8k," "high detail")

Why is video generation so slow?

Video generation is computationally intensive. Expect:

• Fast models: 30 seconds - 2 minutes
• Standard models: 2-5 minutes
• Premium models: 5-10+ minutes

Can I generate NSFW content?

Armox has content policies that restrict certain types of content. Please review the terms of service for specific guidelines.

Models & Features

Which model should I use?

What's the difference between Flux models?

• Flux 2 Flex (20) — Budget, quick iterations
• Flux 2 Dev (50) — Good balance of quality and cost
• Flux 2 Pro (120) — Professional quality
• Flux Kontext (120) — Image editing and modifications

Can I use my own images?

Yes! Use Upload nodes to bring your own images, videos, and audio into workflows.

Brains & Organization

What is a Brain?

A Brain is a project container that holds your brand identity, generated content, and AI context. Think of it as a folder with AI superpowers.

See Understanding Brains for details.

Can I share a Brain with my team?

Yes! You can invite team members by email in your Brain settings.

Can I move content between Brains?

Currently, content cannot be moved between Brains. You would need to download and re-upload to a different Brain.

Apps

What are Apps?

Apps are simplified interfaces for Canvas workflows. They let you (or your team) run complex workflows with just a few inputs.

See What are Apps? for details.

How do I create an App?

1. Build your workflow in Canvas
2. Test it thoroughly
3. Open the App Builder
4. Configure which inputs to expose
5. Save and use

See Building Your First App.

Can I share Apps with others?

Apps are tied to a Brain. Anyone with access to that Brain can use its Apps.

Technical

What file formats are supported?

Images: JPG, PNG, WebP, GIF Videos: MP4, MOV, WebM Audio: MP3, WAV, M4A

What's the maximum file size for uploads?

• Images: 10 MB
• Videos: 100 MB
• Audio: 25 MB

Can I use Armox on mobile?

Armox is optimized for desktop browsers. Mobile access is limited but possible for viewing and basic operations.

Is my content private?

Your content is private to your account and shared Brain members. Review the privacy policy for full details.

Troubleshooting

Generation failed—what do I do?

1. Check the error message
2. Verify your inputs are correct
3. Ensure you have enough credits
4. Try again (sometimes temporary issues)
5. Try a different model

See Troubleshooting for more.

I can't connect nodes

• Ensure you're connecting output (right) to input (left)
• Check that types are compatible (colors match)
• Try deleting and recreating the connection

My credits weren't refunded for a failed generation

Credits are typically refunded for system errors. If you believe you should receive a refund, contact support.

The Canvas is slow or unresponsive

• Try refreshing the page
• Clear browser cache
• Use a modern browser (Chrome, Firefox, Edge)
• Reduce the number of nodes in your canvas

Getting Help

Where can I get more help?

• Academy: You're here! Browse all guides
• Contact: Reach out through our contact page
• Community: Join our community (if available)

How do I report a bug?

Contact support through the help menu or contact page with:

• What you were trying to do
• What happened instead
• Any error messages
• Browser and device info

Can I request a feature?

Yes! We love feedback. Contact us with your feature ideas.

Next Steps

• Troubleshooting — Detailed problem solving
• Understanding Credits — Credit system details
• Getting Started — Begin your journey